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Clients and partners personal accounts (B2B/B2C)

The standard purpose and functionality of a personal user account are clear to many in this day and age. Most of us have registered accounts on various digital information resources. We input our personal data that is stored on a designated server space and are granted access to a personal account where the information, order history, requests and files are stored.
A personal account is an interface both individuals or legal entities use to interact with a service provider. It is an excellent sales tool. For B2B, a personal account is an information, document management and training tool for employees, suppliers and distributors.

In customer support processes, a personal account is one of the most effective business instruments. Clients can use it to manage their subscription plans, place additional orders for products and services, top up their balance and request technical support.
Information
Sales
Personal account functions:
Loyalty program
Service
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Instructions, regulations, etc.
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Relevant documents
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Bonus/referral programs
Company news and promotions
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Payment history, etc.
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Tracking deliveries
Top up personal account
De/Activation of additional services
Personal offers
Product portfolio
Personal offers and bundles
Discounts, promo codes, etc.
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Electronic data exchange, etc.
Dispute resolution
Сollecting feedback
Customer support
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Anton Bazhanov
CTO
Our unique approach is a result of nearly 20 years in commercial software development.